China chandelier manufacturer It is an important thing - how customers feel our services provided at IM Lighting. We often do some simple role plays in which they act out a few scenarios that involve both easy-going and troublesome customers. Then we observe how they handle the situation and coach them on areas to improve. In this way, we help our staff effectively respond to and handle problems.
IM Lighting China chandelier manufacturer We have created an easily accessible way for customers to give feedback through IM Lighting. We have our service team standing by for 24 hours, creating a channel for customers to give feedback and making it easier for us to learn what needs improvement. We make sure our customer service team is skilled and engaged to provide the best services.custom wagon wheel chandelier,custom design chandeliers,bespoke chandelier makers.